Generators
No-start, won’t-run, and won’t-carry-load faults on commercial and industrial standby generators — engine, cooling, fuel, batteries, and controls.
Commercial & Industrial
24/7 Emergency Generator Repair & Service
When the utility drops and your generator won’t start — or won’t carry the load — you don’t have time to wait for a callback. We provide 24/7 emergency service for commercial and industrial standby power across Western Pennsylvania. Call and talk to us about the problem now.
What it covers
Emergency service for the systems that keep the power on
Emergency service is for the moment your backup power is supposed to take over and something goes wrong: the generator cranks but won’t run, it runs but won’t pick up the load, an alarm is showing on the controller, or the transfer never happened at all.
We diagnose the failure, get you a clear read on what’s wrong, and work to restore standby power. If a repair can’t be finished on the spot — because a part has to come in, for example — we tell you that plainly and lay out the path back to a working system.
When to call
If backup power is down, or acting up, call
You don’t have to be certain what’s wrong. If any of these are happening, it’s worth a call — catching a fault while the utility is still up beats discovering it during an outage.
- The generator won’t start — it cranks and won’t fire, or does nothing at all, during an outage or a test.
- It starts but won’t hold the load — the engine runs but shuts down, surges, or drops the load under demand.
- The transfer didn’t happen — utility power failed but the load never moved to the generator, or won’t move back.
- Alarms, leaks, or shutdowns — a fault on the controller, a coolant or fuel leak, overheating, or a unit that keeps tripping off.
What we work on
Generators, fire pumps, and transfer equipment
Backup power is a system, not a single box. When it fails, the problem can sit anywhere from the engine to the switchgear — so we work across the whole chain.
Fire pumps
The diesel engines that drive fire-suppression pumps are life-safety equipment. When one won’t run, it needs attention fast. Fire pump service →
Transfer equipment
When the automatic transfer switch or switchgear won’t move the load — or won’t move it back — the generator can be fine and the building still dark. ATS & switchgear →
Fewer emergencies
The best emergency call is the one you never have to make
Most standby-power failures build up before they show up — a weak battery, degraded fuel, a coolant leak, a control fault that’s been logging for weeks. Emergency service gets you running when that happens. Regular service is how you keep it from happening in the first place.
If you’re calling us on an emergency, that’s exactly what we’re here for. But if the outages keep finding the same weak points, a planned maintenance agreement puts your equipment on a schedule so those problems get caught early — and load bank testing proves the generator can actually carry real demand, not just start and run unloaded.
Related services
Keep the whole system ready
FAQ
Common questions
When should I call for emergency service?
Any time your backup power is down or behaving badly — the generator won’t start, won’t hold the load, throws an alarm, leaks, overheats, or the transfer to generator power didn’t happen. You don’t need to know the cause first. If the standby system isn’t doing its job, call and we’ll work through it with you.
What systems do you cover?
Commercial and industrial standby generators, the fire pump engines that drive fire-suppression pumps, and the automatic transfer switches and switchgear that move your load between utility and generator power.
Do you guarantee a response time?
We offer 24/7 emergency service — you can reach us around the clock. We don’t publish a guaranteed arrival time, because honest response depends on where you are, what’s failed, and what the situation calls for. Call 412-335-3994 and we’ll talk through your emergency and what we can do.
What areas do you serve?
We’re based in Butler and serve commercial and industrial customers across Western Pennsylvania, including the Pittsburgh area. See our full service area.
Service area
24/7 emergency generator service across Western Pennsylvania
When backup power fails, response matters. 2G provides 24/7 emergency generator and fire pump service across Western Pennsylvania — from Pittsburgh and the surrounding suburbs to Butler, Cranberry Township, and the wider region. See where we work.
Emergency Service
Backup power down? Call now.
24/7 emergency service for commercial and industrial standby power. Based in Butler, serving Western Pennsylvania.